TRAI took a big decision in favor of mobile customers

The Telecom Regulatory Authority of India (TRAI) has taken a big decision in favor of prepaid mobile customers. TRAI has recently directed all telecom companies to give the validity of mobile recharge 30 days instead of 28 days. The telecom company will now have to keep a special voucher, a combo voucher with the validity of the whole month in its plan. The existing plans of telecom companies have a validity of 28 days, due to which customers have to do monthly recharge 13 times in a year.

TRAI took a big decision in favor of mobile customers

TRAI was constantly receiving complaints from customers regarding the existing plans of telecom companies. The customers alleged that the tariff of existing telecom companies is increasing continuously, but the validity is decreasing. In such a situation, every year they have to do extra recharge. If the validity is extended by two days, they will get relief. After this decision of TRAI, it is believed that the number of recharges done by the customers in a year will come down. By doing this, customers will save money for one month extra recharge. TRAI has issued a notification for telecom companies. All telcos will have to bring at least one plan voucher, one specific tariff voucher, and one combo voucher. Validity should be 30 days. Companies have been asked to comply with the order of the rules, within 60 days from the date of notification.

By the end of November 2021, the number of mobile customers has increased to 119 crores. During this period, there has been a significant increase in the number of customers of Reliance Jio, and Airtel. In October last year, Reliance Jio added 17.6 lakh customers, after which its total number of customers was close to 42.65 million. Airtel's customers saw a decrease of 4.89 lakhs, taking its total number of customers to 35.39. After the reduction of 9.64 lakh subscribers of Vodafone-Idea, its total subscriber base has increased to 26.90 million.